Employees look to business owners and their managers for direction in the workplace. Good communication that starts from the top down motivates staff members to be more productive and innovative.
These good leaders clearly communicate objectives, goals, and visions. However, poor and incompetent leaders are more than often indecisive and are unable to inspire their team.
Poor communication in leadership may stem from managers being unable to answer questions or clarify points, so that their employees are left even more confused and frustrated than when they started.
The four essential communication skills for the leaders to communicate and convince the team well.
1. Listen to learn
2. Inquire for insight
3. Tell the truth
4. Express confidence
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